How to change the ownership of my account?
Changing ownership of an account is a PERMANENT function. You will not be able to change the ownership back once you have made the change.
As you may know, ownership change means to transfer all of the rights and duties of the account to the designated person/entity. To protect your properties, we do not accept the application of ownership change online, by telephone or email.
We need you to fill in and fax back the following documentation. Listed fee's must be cleared before we can process your application. If application is complete you should receive confirmation of completion within 5 business days.
What is a Subdomain?
Subdomains are a way of creating separate websites within your master web hosting account which are accessed as separate URLs. For example, you could set up a "timber" subdomain on your master web hosting account "hardware.com", which would be accessed as "timber.hardware.com". Many larger businesses use subdomains to establish branding and focus on separate product lines, because a subdomain creates a separate URL and web presence.
Do I receive a domain name certificate to prove that I am the owner?
What folder do I upload my website to?
You will need to upload all your website files to the folder public_html. All files outside this directory will not work. If you cannot see this folder it means you have automatically been taken to this location. If you are using our Windows Upgrade the root folder for your website is httpdocs.
How do I point another domain name to my web hosting space?
Adding another domain to your web hosting space is easy.
- Log in to your Email & Web Host Manager
- Click Parked Domains under the Domains header
- Type the name of the domain to park in the Create a New Domain field
- Click Add Domain
- You will then need to set the domains name servers to the same primary and secondary name server as the hosted domain. Click here for instructions on setting domain name servers
- After the name servers are set it can take up to 24 hours for the domain to successfully park.